Tuesday, March 29, 2011

Cyber your world- or not

Hola Hola Hola World..

We are getting tanned.. sun is shining and you can tell that "summertime clock change" has really made a difference here.. sun is up untill 9pm and life is all outdoors. Playparks are full of families still at 8.30pm.. For us its after dinner.. but Im thinking here its probably- before dinner. We are still so "nordic",our dinners are way before Spain is eating..

Strawberries are big and tasty and we just love them:

We got a nice surprise few days ago.. a broken dishwasher! OMG! What did we do before dishwashers.. ? We have had a dishwasher always- always! . Luckily our landlord is supernice guy and will be fixed asap.. was a minute of desperate thinking though.. had both on at the same time. Dishwasher and a washingmachine.. side by side and kitchen floor was full of water.. argh.

all I was thinking; If I have to choose : I so hope its the dishwasher.. not the washing machine. Dishes are still ok by hand, clothes and sheets a bit more annoying issue to wash by hand..  And lucky me, dishwasher it is! Laundry is happily drying outside..

but dishes are all over..

We continue our one family war against Internet providers.. this is getting hilarious and annoying at the same time. We've made a contract with company X - knowing its a big company throughout Europe, thinking it will be ok.. So Far all we got is USB stick and bad connection. We've got 2 different guys coming to our house to open some electricity boxes and fixing some lines in our garage. Last one said - 2 days. After a weeks time we called again and again and again..

And now they say after all this hassle, they cant deliver after all..
 Hah and Pah!
They say we can take the box back - for free of charge - ( all providers make 1 year contracts and if you end it before, you pay a fine ) - so basically, atleast they dont charge us.

I started checking the WIFI's that are in use in our appartment complex and saw we are actually the only ones using this company, all the other were from a different provider.. sooo, would this be the problem?

Also, we have complained a lot.. called and called and called.. and Patrik has sent emails to all over the world... So I was also thinking that maybe its US the problem, they are just fed up with us complaining?

So I went to see another company, I knew there is a Finnish girl working. Went to talk with here. And I must say, my kind of customer service. 12 points! honest and nice.

She explained me the situation. OH BOY :D she told me Internet business is 20yrs behind of what we are used to in Finland.- Nokia- Connection People- I miss you -. I had never realized the difference would be so huge. She told me, she could ofcourse sell me a package, but this same issue would probably come up in couple months time. She told me that these houses, appartment complex's dont have enough wire for everyone " not enough copper as she said " and this could be the problem with us as well. ..  Lines are full and thats why they cant deliver.

We should check with Telefonica, the company that owns it all. And is the one behind the last click. If someone can bring us ADSL its Telefonica.. if the case is that our house is " full" there is nothing no-one can do..

Amazing, Isnt it?? just WOW... in 2011.

She also told me that there is a new provider opening up business here next month, a company that is selling Internet connections via Satellite. .. Apparently, we are not the only ones with problems..

My world is On-Line. Patriks work is On-Line. My life is On-line.. Kids want to Skype to friends and family and actually see Grandma - not get disconnected in every 30seconds..
this is mad.

Luckily kids are still happy with colouring books..

and  Spanish Dora; their favorite... I like Dora too!!

And we love the summer!

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